Warranty Policy

Thank you for purchasing from GEBILEYU. We are committed to ensuring your satisfaction with our products. This Warranty Policy outlines the coverage and procedures for any issues you may encounter with your GEBILEYU product.

1. Warranty Coverage

GEBILEYU offers a 1-year warranty from the date of purchase against defects in material and workmanship for our products. This warranty covers:

  • Defects in Material: Any defects in the materials used in the product.
  • Workmanship Issues: Any issues arising from improper assembly or manufacturing defects.

2. Warranty Exclusions

This warranty does not cover:

  • Normal Wear and Tear: Damage resulting from normal use or wear over time.
  • Accidental Damage: Damage caused by accidents, misuse, or neglect.
  • Improper Use: Damage resulting from failure to follow the care and usage instructions provided with the product.
  • Unauthorized Repairs: Any damage caused by unauthorized repairs or modifications.
  • Shipping Costs: Costs associated with returning or shipping the product for warranty service.

3. How to Make a Warranty Claim

If you believe your product is defective and covered by this warranty, please follow these steps:

    1. Contact Us: Reach out to our customer service team at
      wasai@gebileyu.com with your order number, a description of the issue, and any supporting photos or documentation.
  1. Return Instructions: If a return is necessary, we will provide instructions for returning the product. You may be required to ship the product back to us at your own expense.
  2. Evaluation: Once we receive the returned product, we will evaluate the issue to determine if it is covered under warranty. We will notify you of the outcome and any further actions required.

4. Warranty Service

  • Replacement: If your product is deemed defective and covered under warranty, we will provide a replacement product at no additional cost.
  • Repair: If a replacement is not available, we may offer to repair the product. Repairs will be performed at no additional cost to you.

5. Limitation of Liability

Our liability under this warranty is limited to the replacement or repair of the product as described above. GEBILEYU shall not be liable for any indirect, incidental, or consequential damages arising from the use of the product.

6. Contact Us

For any questions or concerns regarding our warranty policy or to initiate a warranty claim, please contact us at:

  • Email: wasai@gebileyu.com
  • Phone: 302-584-9931

Thank you for choosing GEBILEYU. We value your business and are dedicated to providing high-quality products and excellent customer service.